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  • Ordered some food through ubereats, the uber eats app listed the spicy chicken bowl as being served with Veggies, the first night I ordered received with Veggies, the second night received no veggies. I called the restaurant and told them of the error, they claimed the order did not come with veggies and put me on hold. After about 10 mins of being on hold I just decided to go to the store to show them my receipt. After showing them my receipt and proving that my order said veggies they basically said they didn't care, not their problem. They said I would have to deal with it with Uber and that it wasn't their problem. The girl pretended to go back and speak to a "supervisor" but came out and basically repeated that it wasn't their problem. I can understand that I may have to request any refunds through uber but the utter lack compassion and customer service in the face of a customer that paid two times the price for their food to be delivered and still had to drive to the restaurant to get their order, and the total dismissal that the issue may be on their end and not on the apps end. After a while they finally offered to provide veggies but all in all a horrible customer service experience and attitude from the staff.
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