Plain and simple, 2 nights in a row I ate at the bar and was served food without silverware .... I had to get up and get it from a near by table.
No sense of urgency, no sense of service. Distracted and un-focused on serving the customer.
I was a new face, I get it, I'm not a known regular. I was grossly underestimated. I am the simplest person on earth to serve and I am ALWAYS over-generous.
Comparing apples to apples, Grape street is above average. Good wine selection, nice ambiance, horrible "bar chairs" and alright food. The experience was not good enough to make me a "regular" though, and I live in the area ....
JP