I have to admit I would like to blame these guys for how much money I have had to spend fixing my car, but it's my stupid car's fault. They always do quick repairs, give me my options and exlain them to me in layman's terms before doing any work, and unfortunatley they recognize me and my mother now for all the work we have had to do on our cars but they are pretty nice and respectful. I can't say they try to break me any deals like the ones you may get from a non-chain location, but I am happy with the work for the most part.