I'm updating my review. Still four stars but I'm a bit of a bigger fan now. Now having gone there a second time, I get this a bit more. When you know what to do as far as ordering, the process is a lot less uncomfortable and intense.
A friend and I went here for lunch the other day. It was still busy but plenty of places for the two of us to sit. Before going there this time, I looked at the menu on their website. DO THIS. Seriously! They have SO MUCH FOOD. It's overwhelming trying to read everything when you're there as you're standing in line in a crowded space.
I ordered the "big bowl" of vegetarian chili. Boy, was it big. And delicious! Both my friend and I really enjoyed our meals (she got a club with turkey and bacon and avocado on it), the food came out fast, and it was just over $20 for the both of us with a tip.
I have now had breakfast AND lunch here and I'm glad I gave it a second try because I think I could really grow to love this place!
I recommend trying it out!