Although I love the ambience of this venue, our last experience prior to the doors being open was quite insulting. We arrived at the time doors were to be open at 7pm. It was raining and we were told we needed to form a line a block away by Noodles and Company. There were several male workers that continued to shove us away from the front doors because they did not want us to stand and wait there. There was a woman (dressed scantily clad, I may add) that seemed to be in charge of telling the men to shoo us away. The men walked us down to Noodles and Co twice, but we refused to stand in the middle of the sidewalk for no reason so we ended up standing around sidewalk benches, which are public property. We waited in the rain for 30 minutes and kept being told to move a block away so that we wouldn't block the businesses. All of the businesses closed at or prior to 7pm. There were only about 15-20 of us, and when I asked one of the nicer gentlemen why we couldn't just wait by the doors he answered "That's a damn good question that I wish I had an answer for". So, even they thought the request was ridiculous.
Other than that, the facility is beautiful and the staff inside were friendly.