I went there on a Saturday afternoon. I basically called at 10am and set up an appointment for 1pm. They have new talents, seniors, master and artistic designers. The girl on the phone was friendly and asked me what level I wanted. I told her not more than $40 for a hair cut and straightening. My hair dresser was a senior. She was very friendly and made me feel comfortable but I ended up paying wayyyy more than I wanted to. I wish she would have told me they charge $40 alone for the flat iron hair straitening. The cut was another $40, and she basically just cut off my tips. I think the whole thing was just too expensive for was done on me.