I'm writing this review because I booked an appointment off all the positive reviews. It's been years since I've been to an OB/GYN so I wanted to go to an office where I would feel comfortable. My experience with this office was far from positive. I booked my appointment two weeks ahead and was told I would be receiving paperwork in the mail a couple days before my appt. Nothing was sent. Instead, I was sent two text msgs to confirm my appointment, which I replied back with a confirmation. I arrived to my appointment 20 min early and was taken to the back office to do an online medical history. The computers were outdated, slow, and kept crashing on me. I kept having to go ask for help at the front desk. Finally, they printed off a copy for me to complete and said I would need to finish the rest of the paperwork after my appointment. Once I went back to the waiting room, I was told Dr. McLaughlin could only see me for one of the exams I scheduled. Seriously? So, I book my appointment, come early and you can't commit to your part? No thanks! Why would I want to drive out twice and on top of that pay 2 co-pays? No explanations, no apologies. I decided to walk away. If they didn't care now, they won't care later. Super disappointed in both the front desk and Dr.