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  • Not sure what other reviewers have seen or experienced with this place but I will not be back! My wife was in the area and my daughter said her and a friend had gone for Korean bbq ( another establishment ) and had really enjoyed it so they invited me down to join them at Gen, what a mistake. Approx 45 min wait which for a popular place is to be expected, but the clubby music should have been a sign of all the soul (Seoul) that was missing from this 'restaurant.' We waited for quite a bit for our waiter to find his way out of the weeds and over to our table, whereupon we ordered drinks one of which was a hot green tea. You guessed it, said tea never arrived, although we did get a cup of Lipton and later an attempted delivery of an iced green tea from the manager. The meats came out quickly, but the vegetables we ordered only arrived after the waiter again made his way to us after the meats were pretty well done and consumed. He again made his way back to let us know he was leaving should we need anything else, lol, there'd be someone else taking care , again lol, of us. The new waiter stopped by to say he'd be taking over and I again mentioned the tea and the fact that the veggies came out so late. He said the other waiter had been busy with a large party so... This is when the Mgr came by with the iced tea, and again said the waiter had been busy,( isn't this what you want as a server? I know I did when I was a waiter.) so we said thanks for stopping by but the experience was beyond salvaging at this point. Our new server passed by our cleared table numerous times over the next 15 minutes w/o making eye contact or bringing us our bill to end our suffering. We finally went back to the hostess stand asked for our bill and lo and behold they were still charging us for the tea we never received. Told em we wouldn't be back with the Mgr right there. No response was the response. Long story short, don't do it and at $20 per plus drinks, it just ain't worth it.
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