Aside from the technician, Francisco, who was polite and knowledgeable, I would not use this company for plumbing repair. They are outrageously expensive. They charged me $375.97 for one hour to fix a cracked PVC drain pipe under the tub by accessing through the kitchen ceiling. All needed was to cut the drywall ceiling and replace the cracked pipe. I was shocked at the quote he gave me when he arrived. I felt like I was buying a car. He reviewed the problem, called his office from his service vehicle, returned and provided me with the estimate. Since I had a leak, could not use the shower (I only had one full bathroom from which to bathe), the price was sky high. I asked a trusted source (contractor not of the same trade) what the going hourly rate was for plumbers in Phoenix. I was told the prices vary from $140 to $473 an hour. $375 is very close to the high range. I think customers can find a qualified, licensed plumber for so much less than I paid. Please consider this when making your plumbing decision. They are many more plumbers out there that can do an equally good job for less the money.