I have been going to Bark Place for a few years. I trust them more than the chain groomers and their service is generally good. I would advise avoiding Saturday morning grooming, super busy. When I brought in my three dogs, who are always anxious when they go to vet or groomer, the receptionist took all three dogs and dragged my chihuahua behind her. When I asked her to stop she nearly stepped on him. When I returned the groomer informed me she cut my dog with the clippers. I appreciate that she told me and did call to follow up the next day. The cut did become infected and required vet care with a hefty bill. Nothing intentionally was done wrong but still a frustrating situation.