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  • This is the last time I come here! Usually they do a decent job. One time my white shirt had a bleach or a chemical stain. The employee said that's weird because they don't use bleach and just dismissed the problem with out admitting any fault at all! Now a suit of mine had a stain that I did not recall ever seeing. I always point out stains on my clothing to them so the stain can be taken care of! The owner said to me " we don't put stains on,we clean them" and just dismissed the issue with out admitting that they might have accidentally stained my suit! I also pointed out two buttons were broken/chipped badly and I know that wasn't from me! He again just said what ever , "yes buttons get broken all the time!" He still didn't apologize or admit any wrong doing! I'm sure in his mind he's never wrong or mistakes never happen in his shop! I went back to pick up my jacket once again and only the buttons were done and the stains were not even taken care of so they took it back and said they would take care of the stains. I just went in to pick it up and they couldn't even find it! It took around 30 minutes just to find it because it'd been misplaced! They kept asking me questions and asked when I came in, was I sure I didn't pick it up and all kinds of questions because they messed up! The owner in an aggressive fashion looked around and they finally found it! The ladies who work there were nice and apologized. The stain looked better but it's still not 100%. The guy didn't even say a word, Mr. I'm never wrong and no mistakes are ever made! It's time to find another dry-cleaners! Anyone have any good recommendations?
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