I'm a fan of this place, but something is lacking here. Like they left something decline here. The service is so-so, and the food is sub par. To me, it seems like they haven't cleaned off the grill or something. Evey thing seems to be filled with tons of grease now.
I use to love the bottomless fries, but not so much anymore. That says something coming from a potato lover.
It's like this place feel into a rut and cannot get out. Like they became too comfortable in what they do and just decided one day that what they do will remain the same and people's attitudes won't change.
I do give you big props on the now endless root beer float. But my burger was kind of blah. I ordered the Royal Red Robin and thought it'll be great. I've had it before, and this time I was so underwhelmed I could have stopped on my way home at a fast food joint and been more satisfied. The egg reminded me of a plastic one you see in a kids toy set. I'm sure if I were to have dropped it, it would have bounce. The bacon was undercooked and so chewy that I pulled it off the burger and discarded it. Even the tomato on the burger was making me want to gag.
I remember when the place first opened and I was one of their first customers. It was pretty amazing and dazzling to be inside, but now I feel like this place has turned into Chuck E Cheese for adults...it's lost its luster.