Had good experiences here in the past, but this was my last Jiffy Lube experience for sure. Don't let them upsell you! They said I needed a new torque mount which would cost $170. I looked online and the parts were available for $25, so I said no. Before I completed this 10 minute job on my own, I took the car to Toyota to verify the torque mount actually needed replaced. Toyota could have easily said yes, but instead were honest and said "I see no evidence it needs replaced." From now on I will be taking my business to anywhere other than Jiffy Lube. Can't trust them. It may be a little more expensive for the oil change, but the convenience of the experience at Toyota more than makes up the difference.