We've taken both of our dogs there, a Maltese mix and a Cocker Spaniel. They listened to our desires for the cut style and special concerns (the Maltese often gets razor burns on his privates when going to the groomer). Our Maltese cut was as asked for and cute and he wasn't constantly licking his wounds like he would at another groomer. Our Cocker Spaniel was cut cleanly but still with a long skirt and pretty as ever. I feel Bev and her daughter do really care about our "children" and they do a great job at a reasonable price.