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  • Started out loving their service but no more. I'm wondering if they've had a turn around of their staff. First I took my car in to have a motor mount replaced. Seemed to go ok until a couple weeks later unwashed driving on 60 when my car started smoking real bad and a horrible burnt rubber smell was coming from under the hood. I pulled over and found a belt shredded. Took it in and they told me that the "cap" from the motor mount had fallen off and wedged into a spot near the serpentine belt. I told them that they had just replaced the motor mount 2 weeks prior. After checking their records they saw that they did indeed replace it and came to the conclusion that it wasn't fastened correctly, in any case they were going to cover both the new motor mount and the serpentine belt. I've had problems ever since that may or may not be related to the damage caused by the wedged cap and tore up belt. I recently had an alternator go bad, obviously they never test drove it or checked the panel because as I drove off the light on my dash was still on indicating a problem. I turned back around and took it back. They forgot to reset the codes or something like that. Then the next day my battery light kept turning on and off. Figured it was a loose wire or belt issue because it seemed to happen as I went around corners. Took it back in and they said it was a bad alternator even though it had just been rebuilt. Wondering why they would install my rebuilt alternator if it was bad. Of course they charged me over $200 for the installation. They wanted to charge over $500 for a new alternator and the instillation. I will not be back to Atac again. I feel their work has gotten very sloppy.
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