I called Discount Air Conditioning last night on a Monday at 9:00 p.m. in June when my air conditioning wasn't working and it was 85 in my house and no sign of cooling down! I was expecting to leave a message for someone to return my call Tuesday morning. To my surprise someone actually answered the phone, her name was Kari, she was nice and helpful and scheduled Earl and Jesse to come out first thing Tuesday morning. They arrived by 9:30 a.m. found a couple faulty parts, replaced them instantly and by 12:00 noon, I had cold air flowing again throughout the house. Both Earle and Jesse explained exactly what I needed, and why. Very professional and very much within reason. I am always worried about getting taken advantage of, but in this case, I know I did not. They could have told me I need a whole new unit ASAP, but they didn't. In time I will need a new unit, and I will certainly be calling Discount Air Conditioning back when that time arrives.
Sincerely,
A very satisfied customer