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  • Don't go to this Discount Tire. I'm not saying don't go to Discount, I'm saying don't go to THIS location. I had to replace tires & went to this location instead of the Thomas Rd location because it's closer to my house. Waited a few hours, got the tires & was on my way. Drove home, & didn't drive anywhere until 2 days later when I was on my way to an appointment and my tire blew & went flat. Miraculously, this happened in front of a tire shop & a worker saw the accident & put my spare on for me. I asked him what happened to make it go flat & he told me it was a broken valve. When I took it back to Discount, they confirmed it was a broken valve but denied fault. There was no other way that valve could've been broken except negligence on their part. They "fixed" my tire & sent me on my way but they should've replaced it considering their negligence led to me getting in an accident (& then I was out my deductible). Also, they failed to offer me replacement insurance & claimed I declined it even though I've always had it in the past. If you're going to pay $400+ for tires, what's $25 for peace of mind? I honestly believe that they knew about the broken valve and let it go in order to get me to purchase another new tire, but when its failure caused an accident, they fixed it for free. All in all, they screwed me at the Baseline location. I still purchase tires through Discount because they are the best, but I will NEVER go to this location again.
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