I've been going to Second Cup for a while now because they make my favourite drink. They call it a Frozen Hot Chocolate (an oxymoron, I know) but recently they've been rebranding it as a FroCho (dumbest name, I know). And so now whenever I order it, I never know which to tell the barista because they never know both names.
I find myself having to either repeat the name twice, or switch it out.
It's so frustrating because Frozen Hot Chocolate was already weird to order but now it's FroCho which makes it sound like a high maintenance drink when it's not.
I feel like those people who have complicated drink orders whenever I say ''I want a Frocho medium please''.
Moral of my story is: Don't change the name of your items if they've already been established as something else.
It's not really a problem but I figured I would write about it anyway.
On a different note:
This location is very nice though and very convenient.