We were recommended to try Bagel Cafe by a friend and some people who love it on that side of town. The food was good, but the service was awful. Definitely not a place where I want to go back or take anyone. Tried to work with them again for an event and they didn't want to make it work. I tried to provide the feedback and it wasn't well received. If you want a good bagel or ruggalah, then go here, but not if you want great service.