I have not had to use auto glass companies in the past, so this was the first time. A big brown creature smashed the rear window of my SUV and I knew it was a job I didn't want to do myself because of the many things that had to be connected to the glass (wiper, handle, hydraulic arms, and wires). I used the Internet App, which was very easy and the worker was out here at my office (I used the mobile service for a few dollars extra) on time. He did a quick and professional job, including cleaning up my mess and his own. I thought the price was right.