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  • I went into this place on April 25 and they wouldn't honour a coupon I had. They claim that they don't accept Subway coupons! I escalated the issue to Subway head office and they had the owner of the location call me. I have rarely found an alleged business owner to be so unprofessional. She kept talking over me and saying that it's up to the franchisee whether to accept coupons or not. What kind of franchise system allows their franchisees to make up their own rules? The coupon does NOT state anything about being valid at participating locations only. I called back to Subway head office and they told me that their franchisees don't have to accept their coupons, because it would amount to illegal "price fixing". What nonsense! I wonder how legal the word "fraud" sounds to them, when they offer a coupon deal and then refuse to honour it. I'm finished with Subway restaurants and informed them of such. My advice is to steer clear of this location, at any rate. The woman who runs it clearly wants the customers, as evidenced by the other ratings here in addition to mine, to accede to her wishes, rather than the other way around. Businesses with such a philosophy need to be punished by seeing a nosedive in their sales. Again, ALL Subway restaurants will suffer my lack of business going forward. If I can't trust an enterprise to do something as basic as redeem one of their own coupons, then they won't get any of my money.
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