The soup is excellent here. I've had both the mushroom and the clam chowder. I've been a couple of times when they were out of the clam chowder, which is a disappointment. Both highly recommended.
The service is usually friendly, if a little slow. I agree with another Yelper who said the music is too loud. It's hard to hear your dining partner, but I guess that's the nature of these trendy places.
I've also been before when my battered fish (and chips) was a bit undercooked, which was a little gross.