The staff sucks. Student workers are friendly but the rest of the staff are beyond rude. Every single time I get food here. After waiting 20 minutes for my order and having people after me pick up food for about 10 minutes, I decided to ask the status of my order. "We don't mess up orders" was her response. So I asked her to check again. Guess what? They messed up and didn't put in my order. Just one example of many bad experiences I've had this 15-16 school year...last year was so much better. Change the staff.