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  • If we could give ZERO stars we would. They had our car about 9 months to repair (damages were only about $10K so that gives you an idea of how minimal the damages were). We finally got the car back and learned the motor was damaged from the accident. When we dropped the car off at the engine shop we learned and found many areas of the car that should have either been fixed by Deans or were fixed but the workmanship was beyond crappy. The paint wasn't even blended correctly, the hood doesn't close right, the doors don't close right. They "forgot" to install the mirror that was damaged. We recently took the car back to Deans to be fixed correctly, including their own workmanship, and they refused to do anything without us paying more money. This is ridiculous! We are not asking them to do any extra work for free, but just have competent employees do the work and a competent owner hold up his end of the deal, which is to repair what they should have repaired and not charge us more money for something they messed up and have been paid for.
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