I cannot stress enough how horrible of an experience I had with this place. If I could rate it zero I would. They destroyed my BMW, had horrendous customer service experience, the manager is a douche bag and they overcharged for unnecessary work. $2,500 later, my BMW is still inoperative and I only initially went in to get tires changed.
I have read reviews and it seems like they really target taking advantage of women to overcharge. I have also seen a common pattern with "scaring" customers into believing their car was in such distress that it would be unsafe to drive off the lot.
This exact same thing happened to me. I was told my rotors were so bad that it would be life threatening to drive. The manager told me that he refused to perform one task if I would not purchase another.
If I went into full detail of my nightmare of an experience, it would be two pages.
Seriously, this location should be annihilated and closed down and the mechanics and management are crooks that should be in jail for fraud. DO NOT TAKE YOUR CAR HERE! ESPECIALLY if you have a BMW!!! You've been warned.