I called on a Saturday and Alex came to my house, all the way in Matthews, and on a Sunday. He was on time and did not judge me for my broken (OK, obliterated) iPad and my slightly damaged iPhone. He adeptly fixed them both quickly and flawlessly. He was even very sweet to my 6 year old who insisted on watching every step and asked him question after question. I have had a screen replacement before and it was fine, but having Alex work on my items was different. The work was done right in front of me and made me feel better than dropping off my phone or iPad and walking away for a few hours. I will not use anyone else. I highly recommend him. His prices were also lower than anyone else I found. Best service and lowest price? How could you go wrong? Stop shopping around and reading reviews. Alex is the person to call. Do it now.