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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Wow is all I have to say. The manager, whose name I think is Sarala or something (the employee have me the name), is so disrespectful and unprofessional. I pulled up and was waiting at my car for about a minute and another employee came over and I told him I needed my car smogged. I received a coupon in the mail for a smog check at $13.99 and the gentleman went and grabbed it manager inside because he does not do the smog check. The manager came out didn't even say hi how are you was very what seemed annoyed with me coming and getting my car smogged and didn't ask me but told me to get out of my car so he could do his job. Now I saw the sign that says you need to present the coupon before the smog check and I thought since I had showed the other employees that he was aware that I had a coupon but I was also holding a big bright pink paper in my hand by he knew was definitely a coupon for his company. After the smog check I asked if he needed the coupon now and he proceeded to tell me that he needed the coupon before the smog. I told him that I showed it to his employees that I had a coupon and he proceeded to said oh he's stupid he doesn't know what he's doing. After he snatched the smog check out of the machine he told me to go pay inside and he was also my cashier. He then decided to tell me that he normally doesn't accept this and blah blah blah in regards that I need to get the coupon to him before but I told him you saw me holding this ginormous pink paper in my hand and you know it was a coupon for your smog. As I work in customer service I always try to ask any questions before they have to ask he should have preceded and asking me is that a coupon in your hand? And if he would have I would have said yes sir here do you need it now or when I pay out. All in all the gentleman that First Jaime was very sweet and kind even there are there was a bit of a language barrier but the gentleman who did the smog check was very very disrespectful and definitely should not be in that position. You should never talk bad about your employees or coworkers or workers to a customer that is coming there to get help and assistance from you. I would never come back here because this gentleman was too disrespectful and has no manners and no sense of customer service no wonder why all these bad reviews are here maybe you guys should make a change.
http://www.openvoc.eu/poi#coolReviews
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