I've visited this location many times, each time trying something different, and every time I've been very impressed with the quality of food, service and overall value of the experience.
Entering the facility is quite odd, as it is on the 2nd floor of the building. Space is tight, so on busy nights you may not have much room to manoeuvre. And boy does it get busy (For good reason).
I've tried a few dishes in the past but the most recent one I remember was the Pad Thai, so I'll talk about that. I was able to add both Chicken and Shrimp to my meal, and the server was very accommodating in getting my order the way I liked it. The flavour was very consistent throughout the dish and it tasted very genuine. The portion of my meal was average, as a big eater I usually end up hungry after eating out and this was no exception, but for the price I feel it was worth it.
Pros:
Good food quality
Good value for thai food
Service is quick and efficient and accommodating (quick turnover)
Decent portion size
Easy accessibility downtown
Cons:
Can be an extremely long wait
Seats are slightly uncomfortable - Basically sitting on a stool
Can get quite loud
Seating is packed - You can listen to the conversation of the individuals next to you :|