I used to frequent this location about a month. Over the past 6 months the service has really gone down hill. I had a really bad experience about 6 months ago with food taking way too long (20 minutes to appetizer, additional 30 minutes to food, and food was cold) and a manager who didn't care.
I took a couple of months off. Tried again, still bad and slow service.
Took a couple more months off and gave it one final try. Still really slow service and the food was mediocre. I had to ask for Ice in my ice-tea. I didn't want warm tea, I ordered ice tea. My appetizer chips weren't warm and were a bit stale.
Ironically they now have these kiosks on the table where you can place orders and pay your bill. I didn't want to use it to pay my bill but the server went MIA and was forced to use it. Fortunately it had an instant feedback screen where I expressed my displeasure. I won't be returning.