As the other reviews have stated, you will never feel so pampered getting a haircut - what they call the "Grooming Experience". At $40, it's definitely pricy to get this regularly but all the little add-ons (parafin hand wax, scalp/face massage, hot towel) justify getting this every once in a while. They do a really good job and all the stylists are really good conversationalists. After my Grooming Experience, I also got the Executive Facial and it was outstanding! Really good price for what you get and you leave with your face feeling fantastically fresh (lots of F's, I know). I plan to come here more regularly for my facial treatments.