Went to lunch here today, heard many good things about this place so I figured it was about time. I ordered the drakester with light cream cheese because my husband insisted I tried it with the cream cheese....well the cashier in training mixed up the sandwiches and put light on my husband's instead of mine so when I got my order it was FILLED with cream cheese....not being a fan of complaining in resturants cause I know people make mistakes, I decided to give it a try...NOPE couldn't do it, warm cream cheese is definitely not for me....so i took it up to the cashier and apologized for returning it but asked if I could get one without cream cheese instead....no hesitation or questions asked, they remade my sandwich and offered me a free side for the mix up. Finally getting to try this amazing looking sandwich, I took one bite and OMG, the taste of amazingness. :) :)