Terrible direction of flow for customer service. Odd staff turnover, oppressed atmosphere. Extra Insurance for phone buys you more headaches and rudeness. Always a scam feel and always about upgrades. Save your time. Maybe other stores have their act on par, this one has always cheated me and the solution is always the same. Keep Tossing money until resolution happens.
When my contract is up I'll be free.
Wish I could give 0 stars.