I am a new homeowner and on Saturday my air conditioner broke down. I left a message on the website and asked for a call on Monday morning. I waited until after 3 and called them. I spoke with Justin who read the note I sent 48 hours earlier but was unable to schedule me or discuss anything because he was unable to figure out how to get the scheduling program up. I asked to speak with his supervisor who Justin identified as Howard. Bill answered the telephone and said he would "investigate"and call me back. Since I have little faith in anyones ability to use the telephone, I said I would wait. I asked for the owners name and was told the owner was Kecin Howard. Apparently this is a family business with little accountability to a customer. Do yoirself a favor and call a company who is interested in customer service, this company is not!
Maybe Daddy needs to buy another company for you, junior.