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  • I know Nordstrom is well known for their amazing customer service but that was lacking at this location. I walked into the women's shoe department and a tall bald man was quick to approach me.. When I told him I wanted to pick up items I ordered online for in store pick up, his tone changed and he had that "I'm not making money off of you" face. He said he'd ask a manager cause he didn't know where I should go.. As he went to get a manager, I walked around to look at shoes just to hear him coming out from the stock room talking about me. RUDE! I was shocked.. People at this location are only nice if they're going to make commission off of you. If not, you're just a waste of time. I'll only shop at Nordstrom Ala Moana.. Their customer service is amazing whether you buy or not.
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