Not all of the technicians are super talkative, but they're extremely polite and attentive, and they've always done a great job. The wait can be heavy in the afternoons, but they do a lot to make sure you're comfortable. They have loads of magazines and they play movies on multiple flat screen TVs. My sisters and I all really like this salon, and it's easily our go-to spot. Plus, the pricing is very reasonable and their gel nails last up to 5 weeks on me!