I've been here a number of times and get the #45 plate (bbq chicken and pork) with island fire chicken substituted for the barbecue chicken, which is pretty flavorless. They upcharge a buck, but it's worth it since the island fire chicken is pretty good. All good. The food is generally adequate - 3 star type.
How was it tonight? I have not the faintest clue. The kid behind the register didn't know how to make the substitution. So he told me they couldn't do it. Then he rang up the order. Didn't ask if the Bbq chicken was ok. Just rang it up. I told him I didn't want that and ordered a straight up plate of island fire chicken and a drink. He rang it up, but didn't remove the original (wrong order). I told him he had it wrong and he started arguing with me.
So I walked out. The food isn't good enough to justify crappy service - and in that they've always been a little borderline anyway. So, won't be back and don't recommend. For a quick bite in the area hit ATL Wings next door or Maria's Frybread and Mexican Food across the street instead. Both are great w great service.