Definitely only deserves a 1 star rating from me. As I walked and looked around it was a very chill environment and something that I normally love in a coffee shop. But coming up to the counter I'd expect to be treated by the employees, but was not. There were three employees standing around not really doing anything. Looked at me and a friend I was with several times and went back to doing nothing. About 10 minutes later finally someone came up to see if we had be helped and of course we were not. I will probably never come back to this coffee shop again. But that's my own opinion. Customer service is a huge thing for me and Extreme Coffee Bean definitely does not have that at all.