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  • If I could give 0 stars, I would. Bliss did our lighting and the photobooth for our wedding at the Skirball Cultural Center in Los Angeles, CA (july 2015). Let's just say that he did NOT follow through on any of the things he said that was going to do for us, which was WRITTEN IN THE CONTRACT. 1) Ryan initially tried hard to get our business. He called us so often and gave us a deal with the lighting and photobooth so we gave in. But after we paid the deposit, he completely disappeared. This is similar to the other Yelp reviewers. He was not responsive at all with emails or phone calls and did not answer any of our questions. We had to constantly contact him about questions we had (designs for our photos, the lighting color, and the GOBO design). He only responded a week before the wedding and even when he did, he wasn't very helpful. There was a clear difference in how he treated us before we paid the deposit and afterwards. 2) The day of our wedding: The photobooth team came and at first glance it was clear they hired teenagers to do the job. He DID NOT EVEN COME to the venue as he promised. More importantly, the device did NOT WORK the ENTIRE night. Again he had promised that he would be there the whole day to help his team out. But, he was no where to be found. 3) Our wedding coordinator called him nearly 13 times and again no response. Our wedding coordinator called him continuously throughout the night and he did not respond at all. His team was no help- couldn't fix anything. Instead of trying to fix the photobooth his team was outside smoking cigarettes and making jokes with each other as I escorted guests out of the venue. To quote our coordinator said "Ryan and Bliss was the worst vendor he's ever worked with throughout his wedding career." 4) To make matters worst, we tried reaching him after the wedding to inquire about getting a refund or allow him to give any explanation but again, he wasn't even professional enough to respond. Weddings are a sacred, once in a lifetime event. Ryan what you did was completely unprofessional, heartless, inconsiderate and my wish is that no other couple has to go thru what we went thru. Picking you as a vendor was the worst decision we ever made. The photobooth is something we looked forward to and we could not take one picture.
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