Horrible horrible. I saw they had buy 2 for starting at 69.95. I knew mine wouldn't be that low for all that I needed and was okay with that. I called to make an appointment and was immediately placed on hold for 8 minutes. While listening to the annoying promotions etc. It stated it was only for 2 pairs of glasses. The lady finally comes back on. I asked her well do you have any special for a pair of glasses and Sunglasses? She advised no the 69.95 is for two glasses then proceeds to say that it'll be a little extra if you want sunglasses. She then places me on hold again for 5 minutes. I hung up at that point. They aren't that busy to keep me on hold come back answer a question and put me on hold again. No one wonder why there's pretty much no one there ever.