I have been shopping at this Men's Wearhouse for about ten years. What I like is the quality and prices when they have sales. Also, if you are a guy who does not like to shop for his own clothes, this is the place for you. They will help you pick out what might go along with that new suit you just bought. Unfortunately, the help is inconsistent. Some salespersons are better than others. I recently bought a defective coat, and got it replaced without hassle, as it should be. With a little more consistent service, I would give this four stars.