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  • I used to love this McDonald's and it's actually a few cents cheaper then the one on cenntenial. After yesterday though I will no longer support this store. My wife stopped by hear yesterday to get myself and a few of my troops lunch then bring it out to us at work. Placing the order went fine and she got the food. Since it was a large order and she had to drive it out to us 20 minutes away she didn't stop to check it. When she delivered the food we found that a double quarter pounder was missing. No big deal I've been missing food from McDonald's before and gone back to get it. No not today when my wife gets to McDonald's and shows them the receipt and explains what happens they refuse to do anything about it. The manager tells my wife it's her fault for not checking the order for leaving. Isn't it your employees jobs to make sure the prder is completely filled out before you hand it to the customer? Now I'm out $5 because the manager refused to refund or give my wife another burger. Well we called the complaint line about it and complained thinking maybe we will be able to get them to send us a gift card for $5 or something, nope that's not happening either. So now we are out $5 for food we didn't even get. I know $5 isn't much but it's the fact that the store did nothing to right the wrong.
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