I love my prism TV, I think in the past 3 years its only frozen 2 times (I did live in Henderson before), we are now in the south west. The picture is clear and beautiful! The install guys are great and you don't have a big old dish hanging off your house. It's not cheap, pay about $120 a month for everything (hbo, showtime and internet) but I feel its more than worth it. I have had problems with the customer service reps being on the same page (they get one less star for this) but a transfer to a supervisor will get the problem fixed. I would highly recommend!