Let me start by saying as a general rule I love Macy's and I have been to many locations over the years and I have been coming to this Macy's for many years so I am qualified to ask the question " what happened here". I thought JCP was the big brand that is in trouble if this was the first time I ever stepped into a Macy's I would never go back.
This store was empty and was staffed about as light as possible the clothing section was a train wreck clothes on the floor, clothes bundled up on shelves nothing in order by size and it appeared dirty..
This location doesn't represent the Macy's I know and love and if this is the direction the company is going they are in trouble. I don't see myself coming back to this location I'm sad to say.