I was excited to see this place open at such a convenient location, but they clearly have some dishonest business practices. This is my first ever yelp review; I had such a terrible experience that I felt I needed to post for others.
I went in for a laser hair removal consultation. Their website says this is free. After the 15 minute consultation where they explained the procedure, they asked for $50 fee for the consultation. I was shocked & said this was a surprise and no one said there would be a fee for the consultation. They said the $50 goes towards future products or services. I said I did not plan to use this clinic after being blindsided with a $50 fee.
Unfortunately I gave over my credit card because I was so shocked (and felt very vulnerable & taken advantage of) and later after realizing their website said "free consultations" I tried to get a refund through my credit card but the Fountain Clinic lied and said they did tell me about the fee when I booked the appointment - this is not true.
I've since found a wonderful place for laser hair removal (that did not charge a consultation fee!) and would implore others to not give this company your business.
Save yourself your money and go elsewhere. Support other local businesses with honest business practices.