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  • What a tremendously disappointing experience, went in with the intentions of buying a pot and or saucepan I went in to the section and it was a tremendously confusing process everything is sold in some sort of set, no price tags, etc. No separate pans sold; I walked around the store for 15 minutes and didn't come across any customer service rep to answer my questions. I finally walked up to the register where one register was open. The one guy working the one register with 6 customers on line was working at a snails pace. Finally get the register after another wasted 15 minutes and the price of a 12 inch sauce pan was $150 because bobby flay slapped his name on. I didn't make the purchase and I was furious. Te last few times I came in here I realized they haven't made the customer experience seamless. I guests I'll be getting all this stuff on amazon now. Kohls lost a customer. They will be Caldors in 10 years. Big box retailer out d business. Too cheap.
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