I wasn't going to write this review because the manager/owner did not charge me for he pedicure service as a result of my experience but upon getting home, it just got worse and worse.
I decided to try this place since it's fairly new in the neighborhood. They took me right away on a Friday midday for a pedicure and assigned a male technician to me. He was very very rough from the start and I asked him to be more gentle multiple times and he didn't even raise his head to acknowledge my comments. It's clear he maybe spoke no English but there was another tech right next to us who did speak English and she didn't say anything to him.
The trouble really started when he cut the skin on my big toe pretty badly and after 15 minutes, it was still bleeding. He started putting cotton and nail glue???? On it to try to get it to stop. Every time he took off the cotton, it ripped it open again. Dry painfully. He even ended up flying his finger and the cotton to my toe. The glue ended up everywhere, even under my big toe. When he brought out scissors to start cutting off the cotton that was now glued onto my bleeding toe, I had enough and starting yelling and tapping him to stop and he still did not. Finally I shouted asking for a manager because he would not get away from me and the manager/owner came over and starting making excuses for him, saying he doesn't speak English. Okay...well the distress on my face was obvious. She took over, cleaned it up and left it alone finally. She didn't make me pay because of all the problems.
When I got home, I noticed the back of my heels were totally raw, bleeding, and scabbing over. He was so rough with the callous remover that we went over my heel on to the soft skin on the back of my foot. Now I have horrible red abrasions of my heels and several of my other toes have abrasions on the tops where he was so rough scrubbing them.
Bottom line: this guy is a butcher. I'll never go back.