Needed to stop in to grab coffee, get on my laptop computer for work and take some calls - also was starving for something to eat. I waited in line, looked of the menu, was first disappointed at not much offering to eat (don't serve until 10). There was a section called Noshes that included an antipasta for $4 (served from 7am to 3pm). I asked for that when I ordered and they said they don't serve that until 11. I showed THEIR menu to them and said I chose this from the Noshes section that's served from 7-3. The young man asked the other employee who said, "not till 11". Which also differs from the menu, which's states lunch is at 10 - but this WASN'T a lunch item, it was one of there "Noshes". Anyway - move on to backup plan, coffee with heavy cream because the cream will hold me over. They give me my coffee woh room for cream but never added the heavy cream. I went to the condiments and additives and there was only milk and half-n-half. I asked the guy who seems to be running the front and he states "heaviest thing we have is half-n-half". Backup plan failed, and this this place failed at being an actual coffee cafe, how do you not carry heavy cream and how do you not put out a menu with correct KEY IMPORTANT information. Now I'm stuck here with nothing to eat and not even the sustainment of a coffee with heavy cream. Why did I not grab a Bagel or Muffin? Because I'm on the Keto diet (low carb low sugar). That's why I didn't give out a one star, I understand my diet and eating habits were part of why this was a difficult experience.