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  • I had a contract with O Premium, who apparently was bought out by Sparkletts some years ago. I have had nothing but problems with this company. They give you a delivery schedule and you put out all your empties on the stated date. Only to come home to your empties bottles rolling around the neighborhood because they didn't bother to show up yet AGAIN. We got so annoyed by this repeated problem and began to wonder if it was us getting confused. We asked them to change the deliveries to our business address so we could actually watch and track their deliveries and accountability. It soon became very clear that it was not our imagination and that they in fact missed deliveries on a regular basis. They don't have any problem in their billing department, those folks get the bills out every month, on time, and they sure expect you to pay promptly, but God help you if you need a drink of water. They missed my last delivery (although the driver marked off on his little sheet that he came here), and they were supposed to make a special makeup delivery here first thing this morning. Guess what? They no showed AGAIN! I just called to verify I was in fact on the schedule for today, only to be told there was no record of my call or the special delivery. DO YOURSELF A FAVOR AND DO NOT ORDER ANYTHING FROM THIS COMPANY THEY ARE INCOMPETENT.
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