I can't complain on the timely manner it took install my new bathtub matter of fact I really enjoyed the guy that installed it he's name is Dan but we've had a drip from the faucet pretty much the day it was installed he thought he fixed it but it's still dripping so I called to have them come out and they told me they have no warranty it was 60 days I guess it's our fault for not calling sooner but life was kind of hectic.