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  • A few weeks ago I was back in Cleveland visiting friends. I was late getting there and there were no spots on the street. I got tired of searching for a place to park so I parked in front of a fire hydrant. I didn't think that anyone would notice and assumed that I would get away with it. The next morning I went out to my car but it was gone. At first I thought it was stolen, considering the fact that I was in the Lakewood area. I eventually figured out that my car had simply been towed. I got a ride to the facility to retrieve my car. The staff was extremely friendly and you could really tell that they care about their customers. They even had a small black dog in the office that was really nice. I couldn't believe that they actually had a dog there. It was great to see a towing company that is so progressive. Kufner Towing is a trend setter for towing companies nationwide and I expect other companies to adopt their dog friendly policies in the near future. People complain that their prices are too high, but it would have easily cost twice as much in Chicago if not more. I guess people in Cleveland must be pretty cheap. After I paid, I went to my car and there was not a single defect on my vehicle. They took great care of everything. This just is another example of how their excellent service is setting the bar when it comes to towing. Overall, I was disappointed that my car was towed but it was my fault for parking illegally in the first place. I would definitely recommend this place to the locals. It was great to see a company being so progressive that they are dog friendly, and provide great service. I'm glad that they work together with the local police departments to keep the streets safe.
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